This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Under 6 Free GP Scheme & Over 70's Free GP Scheme

All our practices are participating in the Under 6 Free GP Scheme. and Over 70's Free GP Scheme. The scheme's commenced on July 1st and August 5th respectively, so please register as soon as possible.

Please note that the Under 6 GP Care Scheme applies up to 6 years of age (age 0 – 5).

From 5th August 2015 everyone aged 70 or over, ordinarily resident in Ireland, will be eligible for free GP care regardless of income.

What do you need to do?

Medical Card Holders: If you or your child/children have a Medical Card or GP Visit Card they will automatically be registered for these new schemes.

Non-Medical Card Holders: If you or your child/children do not have a Medical Card or GP Visit Card you must register for these new scheme at gpvisitcard.ie

Practice Policies

Zero Tolerance

This practice considers aggressive behavior to be any personal, abusive or threatening comments, bad language, physical contact and aggressive gestures. We operate a "zero tolerance policy" with respect to the protection of all staff. This means that no abuse of doctors or staff is acceptable whether verbal or physical and any patient will be removed from the patient register with immediate effect.

Confidentiality & Medical Records

Locked blue folderThe practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Complaints

Customer service formWe make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. 



 
This site is brought to you by My Surgery Website